Privacy & Discretion

At Her Halo Hair Co, we understand that purchasing and wearing alternative hair can be a very personal experience. Your privacy and discretion are important to us, and we want you to feel completely comfortable when shopping with us.

Discreet Packaging

All orders are packaged securely and discreetly.

Our outer packaging is completely unbranded, with no Her Halo Hair Co branding or indication that the parcel contains wigs, hairpieces or alternative hair products.

Your order will arrive just like any other parcel, helping you shop with complete confidence and privacy.

Your Privacy

Any personal information you provide when placing an order or contacting us is handled securely and in accordance with our Privacy Policy.

We only use your information where necessary to process and fulfil your order, provide customer service and operate our services. Your personal information will not be shared unnecessarily with third parties.

For full details about how we collect, use and protect your personal information, please see our Privacy Policy.

Order Communications

Order confirmations, dispatch notifications and other essential updates relating to your purchase will be sent using the email address or contact details provided when placing your order.

These communications may include the Her Halo Hair Co name, so please bear this in mind if you share access to your email account or device with someone else.

We're Here to Help

If you have any questions or concerns about privacy or discreet delivery before placing an order, please feel free to contact us.

We want every customer to feel comfortable and confident shopping with Her Halo Hair Co.